Jumping Jack Owners
Congratulations on your purchase of a Jumping Jack!
We're excited to welcome you to the Jumping Jack Trailers family. Our goal is to make sure your experience as a Jumping Jack owner is a great one. The Owners portal is the best place to come for support, manuals and other information related to ownership.
Frequently Asked Questions
We recommend that you do not use any lubricant on the zipper. A stuck zipper is often caused by dust and debris, and lubricant will act as a magnet to dust and debris. Use compressed air or wipe the zipper clean with water or solvent like denatured alcohol.
| Mold / Mildew are the result of storing your tent before it has completely dried or allowing water to enter the tent. A short trip (such as traveling home from a vacation) with a wet tent is acceptable, but then it must be set up and allowed to completely air-dry before storage. |
| We recommend mixing 5 qt water with 1 qt white vinegar and 1/2 tsp laundry detergent (no bleach). Use a soft bristle brush and gently apply to area, this will kill the mold or mildew but may or may not remove the stain. When finished, allow canvas to dry completely then test area to see if an application of water repellant is necessary. Select water repellants that are silicone based like Aqua-Tite Silicone Water Repellant from Marchem. |
| The tent bag that comes with the trailer is weather resistant, not waterproof, and is not intended for outside storage. We recommend covering the trailer with either a waterproof tarp that will cover and hang over the sides or with the fitted Jumping Jack Storage Cover Accessory. |
This needs to be answered by your state's DMV. Each State has their own codes. The Jumping Jack 65013 is 975 lbs,(442 kilograms).
| The tent is made of 13 oz mildew & water resistant marine canvas. Under normal conditions, you should never have to retreat the canvas. If tent is continuously exposed to the sun and elements the silicone based water repellant will eventually break down and a re-application of water repellant will be necessary. We recommend silicone based water repellants like Aqua-Tite Silicone Water Repellant from Marchem. |
| Yes. Most replacement parts can be purchased on our Online Store. Others can be purchased over the phone. |
Accessories can be purchased on our webstore: https://www.jumpingjacktrailers.com/--online-store
If you need support please contact us at: (801) 531-5420 | jumpingjack@jumpingjacktrailers.com
At this time, we are not dealing in used trailers.
110 ft. lb.
Trailers can be touched up using Rust-Oleum Black Spray Paint. Newer trailers will want to use Rust-Oleum Textured Black, while older trailers will want to us Rust-Oleum High Gloss Black
Yes. The cushions can be washed in a cold/gentle cycle and air dried.
How To
Tips & Tricks
Warranty
Jumping Jack, Inc. warrants to the original purchaser that its Jumping Jack Tent Trailer shall be free from defects in materials and workmanship for a period of one year from the date of first sale. Jumping Jack, Inc. will, at its option, repair or replace the affected components on any defective trailer or tent. In all cases, a reasonable time period must be allowed for warranty issues to be remedied. These warranties do not extend to, nor cover defects caused by:
- Unreasonable use and or failure to perform reasonable care and maintenance*.
- Normal wear and tear.
- Any alteration to tent or trailer.
- Cosmetic finish or corrosion. These warranties are non transferable.